![]() If you suspect a cabling problem, it may be best to request a technician visit from your ISP. If you get a professional install, always ask your technician to close off any open coaxial outlets.ĭetermining if you have an unused but active coaxial line is difficult without professional equipment.įixing cabling problems on your own can be difficult because of the specialized tools and skills required. Check for unused, but active, coaxial lines:When you have an active coaxial line in your home that isn’t connected to any equipment, the open line acts as an antenna that introduces radio interference into your home network.Ethernet cables should make an audible click when inserted into a port and shouldn’t come out without compressing the clip. Oftentimes, the springy clip that holds the Ethernet cable firmly in the port breaks or loosens. But the signal may go out completely under any additional stress-like every time the cable moves slightly. Loose cabling is a common culprit of intermittent internet issues because a loose cable may still pass signal, albeit poorly. Check for loose cables Coaxial cables should be screwed on tight, and Ethernet cables should make an audible click when fully inserted.Make sure coaxial cables are screwed on snug to the modem and wall outlet.ĭon’t forget to check the Ethernet cable connecting your modem to your router or computer, too. Check for damaged cablesCheck all your networking cables for signs of damage. ![]() The network cabling in your home can cause your internet connection to disconnect if it’s damaged, loose, or configured poorly. There’s an issue with your networking cables Enter your zip code below to see which internet providers are in your area. With new services like fiber and 5G home internet, you may have a few more options than the last time you checked. The internet landscape has been changing rapidly. It’s always good to at least know your options. If you’re sick of dealing with disconnection issues, it may be time to consider switching ISPs. Hopefully, they can give you an estimate of when the service will be back to normal. A technical support representative should be able to see exactly how many outages your address has suffered and exactly when those outages happened. Most internet providers keep excellent records of their customers’ internet connections. You can also ask for information on past outages to see if it really is the cause of your persistent disconnections. You can check for outages via your ISP’s app, or web account, or by simply calling your ISP to ask. ![]() Your randomly disconnecting internet could indeed be caused by outages from your ISP. Sometimes your connection will be out for hours, other times it may flicker in and out like a dying light bulb. Internet outages come in all shapes and sizes. Check out our guides on the best place to put your router and how to improve your Wi-Fi range to get the most out of your Wi-Fi. Wi-Fi can get tricky, but there’s a lot you can do to improve your signal. Some electronic devices, such as microwaves, garage door openers, and baby monitors can also interfere with your Wi-Fi signal causing slowdowns and disconnects. Some examples of things to avoid are placing your router undeath or behind metal furniture, right next to a tiled bathroom, or near a fish tank. Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials. Take note of areas where you disconnect while moving around, and pay attention to what stands between you and your router in those areas.Ĭertain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals. Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects. Obstructions between your device and router may also cause intermittent disconnections. If you’re too far from your router, your internet may cut in and out as Wi-Fi signals struggle to reach your device.
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